Know your rights and responsibilities.



You have the right to privacy in your rental unit. If your landlord would like to enter your rental unit, they must give you written notice at least 24 hours in advance of when they would like to enter your apartment. This written notice must include the date and time your landlord wishes to enter.

Your landlord's visit must be between the hours of 9:00am and 9:00pm. The only exception to this is in the case of an emergency, such as a water leak.

Photos and Videos

Your landlord must have your consent to take pictures of your rental unit. They must tell you what the pictures are being used for. For example, if they need pictures to sell or rent the property.

Your landlord can install cameras for video surveillance both inside and outside an apartment building. Your landlord should post signs and should hand out policies that explain how the recordings will be used and when it will be looked at. The camera should not video the inside of your apartment.

If you believe your landlord has violated your privacy by taking pictures of your rental unit without your permission or installed security cameras improperly, you should contact the Office of the Privacy Commissioner of Canada